Why Outsource BPO Services to India?

In order to meet the growing demand for call centers and bpo`s, many organizations throughout the world are outsourcing these services to offshore country like India. India has inherent strengths, which have made it successfull outsourcing destination:

Scope

• A booming IT industry, with IT strengths recognized all over the world.
• The largest English-speaking population after the USA.
• Abundant Manpower
• A vast pool of educated, English speaking, tech savvy professionals: A boon in a high-growth industry faced with a shortage of skilled workers.
• Cost Oriented manpower: In a call center operation, manpower typically consist for 50 to 65 percent of the total cost. In India, the manpower cost is approximately 50% of what it is overseas.

As India emerges as a global outsourcing hub, the industry is forecast to explode at exponential rates - from 23,000 people and $ 10 million pa in 1998 to over a million people and revenues in excess of $ 30 billion by 2010. Pivotal segments are going to be back office operations, medical transcriptions, insurance claims processing, customerinteraction centers and content development. Current trends suggest that the country is well on course for achieving the above target.

Why Kansindia Call Center Outsourcing ?

In a truly customer driven market, success depends on a company's ability to be with the customer on a round the clock basis satisfying all their product and service specific needs. For large Fortune 500 corporations outsourcing their business processes makes sense. It allows the corporation to focus on its core competencies enabling it to manage growth and quick implementation models for cost cutting.

At Kansindia we are passionate about solving our customers problems as soon as they happen. That's because we realize that for all our customers, time really is money. Ultimately, our CRM isn't a tool to service customers-it's a way to see the future. As the world becomes more interrelated,